FAQ’s
Can I speak to someone regarding Pilates and what is best for me?
Yes, we would be happy to call you to talk through you taking Pilates with us. Simply CONTACT us to arrange this.
Can I try Pilates without committing to a membership?
Yes, you can book a One-to-One stand-alone Studio Session or a 4x Studio Session Pack.
How long are your classes?
All Pilates classes are 1-hour duration.
What Should I Wear?
Comfortable clothing that allows you to move easily and allows us to see you moving. Layers are always a good idea so that you feel warm to begin and can remove layers off as needed.
We operate a sock policy for our Studio Sessions for hygiene reasons, ideally these should be grippy, non-slip socks for safety and stability.
Health & Safety
Your safety and well-being are of upmost importance to us, and we endeavour to make sure all the exercises taught are appropriate for you. At the start and throughout your Pilates journey at Body Works, we will discuss with you any exercises that we feel would be appropriate to modify or omit, it is your responsibility to abide by the instructor’s guidelines and recommendations, and to follow their instructions with regards to the exercises performed and equipment safety. Your teacher needs to know if you have any pain, injuries, recent broken bones, tightness or other medical issues.
If you are participating in an Online, On-Demand session as part of your membership, you, as the authorised user understands that this is an unobserved class. You are responsible for checking; that the exercises are appropriate for you, the area around you is suitable for exercise, that there is sufficient space around you and that it is free from trip or slip hazards.
You must stop or modify any exercises that causes an increase in pain, shortness of breath or distress.
How do I book?
How do I use Team Up to make bookings?
Click on the link below for the team up support guides.
How do I Pay?
Payment is made securely via ‘GoTeamUp’.
What is your membership policy?
Our Pilates Mat and Studio memberships are structured on a yearly basis to allow for holidays and any closures due to unforeseen circumstances. For the Mat Memberships, this structure means you are guaranteed a regular place in your chosen class, providing you with consistent teaching and ensuring you achieve positive results.
At the start of your membership, you will be allocated the specified number of classes to use over 12 months. Payments are made automatically on the first day of each month, until your membership is cancelled. Our minimum membership term is 2 months.
We have a 24-hour cancellation policy on Mat Classes and a 48-hour cancellation policy on Studio Sessions.
Please note that all classes, memberships and sessions have restrictions on the number of uses, therefore attendances must adhere to these restrictions.